Privacy Policy
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Verdant Acres – Farmstay
Verdant Acres we respects your privacy and is committed to protecting the personal information of our guests, visitors, staff at Verdant Acres. This Privacy Policy explains how we collect, use, store, and safeguard your data, in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We may collect the following information when you visit, book, or stay at Verdant Acres:
- Name, phone number, and email address
- Government-issued identification (as required by law)
- Address and nationality
- Booking, payment, and billing details
- Vehicle details (if applicable)
- Special requests or preferences (shared voluntarily)
For staff at Verdant Acres we may collect employment-related information required for operations and legal compliance.
2. How We Use Your Information
Your information is used only for legitimate purposes, including:
- Processing bookings and managing stays
- Legal registration and verification
- Providing services and guest support
- Safety, security, and property management
- Employment administration (for staff)
- Communication related to your stay or services.
3. CCTV & Security
- CCTV cameras are installed only in common areas such as lobbies, entrances, dining areas, parking, lawns, and pathways.
- No surveillance is conducted inside guest rooms, washrooms, or private areas.
- CCTV footage is used solely for security and safety purposes.
4. Sharing of Information
We do not sell or rent your personal data.
- Information may be shared only:
- When required by law or government authorities.
- With payment gateways or banks for transaction processing.
- With service providers strictly on a need-to-know basis.
5. Data Storage & Protection
- Personal data is stored securely in physical or digital formats.
- Access is limited to authorized personnel only.
- Reasonable measures are taken to protect against loss, misuse, or unauthorized access.
- Data is retained only for as long as required by law or operational needs.
6. Children’s Privacy
We do not knowingly collect personal information from children, except when provided by a parent or guardian for booking, safety, or legal purposes.
7. Your Rights
You may request:
- Access to your personal information.
8. Contact Us
Address: Verdant Acres, Colonel’s Country Villa, Taj Mahal East Gate Road, Near Kalakriti, Agra-282006
Phone: +91-8126577722
Email: verdantacresagra@gmail.com